Check in time is after 4pm on the day of arrival. There may be times when access to your unit is unavoidably delayed due to cleaning or maintenance issues. There will be no discounts offered due to a late check-in, however management will strive to limit the amount of time between guest arrival and access to the reserved unit.
Check out time is 11am on the day of departure. Unauthorized late check-out will result in the guest having a balance due equal to ½ of one day’s rental fees. By signing the reservation confirmation, the guest is authorizing management to charge this additional fee to the major credit card on file.
Advance Rent Payment:
An advance rent payment will be required to confirm your reservation. Seascape must receive this payment at time of booking by major credit card; however guest’s who request the ability to send a check or money order will have 10 days to remit payment before the reservation is cancelled. The amount due will be equal to 50% of the total reservation or $150; whichever is greater. The full amount of this advance rent payment will be credited towards your total bill. Payment is due in FULL for the balance of the reservation a minimum of 7 days prior to arrival. Failure to pay the balance of the reservation will result in a cancellation without refund of the advance rent payment. Reservations made under false pretenses of any kind will result in the forfeiture of all rental payments and eviction.
Each guest MUST provide a valid major credit card at check-in to cover any intentional damages or accidental damages that are not reported to Seascape Management. Violations of Seascape Rental Policies and Procedures will be subject to immediate eviction. Damages and Penalties will be assessed to the credit card on file.
Pets are restricted to units that are designated as “Pet Friendly” units. Guest’s requiring a “Pet Friendly” unit are subject to a non-refundable Pet Fee of $150 per reservation. Damages, Extra Cleaning Charges and Pest Control relating to Pets are not covered by the Damage Waiver Fee and are subject to additional charges to the guest credit card on file. Pets are strictly forbidden in non “Pet Friendly” units. Having a pet in a property that does not allow pets is grounds for immediate eviction without a refund of any payments made by the guest.
Seascape will accept reservations for up to one year in advance; however we can not confirm or guarantee rates for dates beyond the current published rental rates.
Upon confirmation, management will assign the guest to a particular property; however, management does not guarantee specific assignments or requests.
We do not refund rents or deposits due to cancelled or shortened stays because of weather. Departures due to inclement weather do not warrant refund of rent or advance rent payment. The only exception to this rule is in the case of a Hurricane approaching the Seascape area. We will only refund unused days in the event of a MANDATORY evacuation for Walton or Okaloosa County.
Maximum Number of Guests:
The maximum number of guests is determined by the unit size and bedding arrangements. Guests who exceed the number of allowable occupants in a unit are subject to immediate eviction without refund of any monies collected. Family Rentals & Age Restrictions: All of our rentals require a minimum age requirement of 25. No units will be rented to vacationing students or young adults under the age of 25 who are not accompanied by a parent or legal guardian. A parent must be staying in the unit at all times. Our rental units are monitored for violations of this term and any deviance from this policy will result in immediate eviction without the refund of any monies. In accordance with Florida Statute 509.41, reservations made under false pretense are null and voice and check-in will not be allowed. This policy includes rentals made by parents who do not check in, and/or leave overnight during the length of the stay. No exceptions will be made to this rule!
During Spring Break, special registration policies in effect: the ratio for each reservation must be one parent or guardian per every two persons under the age of 25.
The rental property may not be sublet. Your reservation is not transferable to another party.
Published rates are subject to change without notice. We reserve the right to correct rates that may have been misquoted due to human and or computer error. We acknowledge that bookings made through third party providers may be at different rates than Seascape’s published rates and management is not responsible for any differences whether there is a positive or negative discrepancy.
Key & Pool Tag Policy:
Keys to the rental units must be returned to Seascape at check-out. Any lost key will result in a $50 re-keying charge. Units that utilize a keycard system are not subject to this re-keying charge. In the event you are locked out after business hours, call our business number and an agent will meet you at your original check-in location. A lock-out fee of $20 will be charged to the guest for this service. Pool tags and fitness center proximity cards (if applicable) must be returned upon departure or each missing tag will be charged to the credit card on file in the amount of $15 each.
Daily housekeeping & Towel exchange services are available for an additional fee during the length of stay. The daily charges are provided at your check-in location. Laundering facilities are provided either within each rental unit or are available on the grounds of the property.
Beach Towels & Equipment:
Beach towels are not provided by management and the guest is required to bring their own supply. We do not permit towels, sheets, blankets or furniture to be removed from the property. Failure to comply with this measure may result in additional charges to the guest credit card on file to replace lost or damaged linens & furniture.
During your stay, promptly report any maintenance problems to the Seascape Front Desk. Please do not leave doors or windows open while the A/C or heaters are operating. Seascape staff may enter the property to respond to any maintenance and/or housekeeping issues during your stay.
Seascape Resort is not responsible for the security of your personal property including but not limited to acts of theft, vandalism, or other damages to any personal property or for personal items left by guest in the accommodation at departure or during your stay.
Good Neighbor Policy:
We respectfully request that guests remember that they are staying in someone’s home during their vacation. Please treat it with care and leave it in good condition at check-out. Please observe all property rules and regulations. Parking permits will be issued at check-in. Boats, Boat Trailers, Recreational Vehicles, etc. are restricted to parking in designated areas. Please check with the front desk at time of check for the appropriate parking procedures. Seascape serves as the rental agent/manager for the owner of the rental property and has the authority to evict guests who do not adhere to the management and property rules and regulations.